Date: 17th October 2021
REQ ID: 7139

EXAMPLES OF DUTIES

Provides technical and business process leadership for the museum’s e-commerce, admission ticketing, point of sale, accounting, and fundraising systems. Works with staff and external consultants to ensure success of the current configuration and implements new features.
Works closely with the Director of Information of Technology and Digital Project Director to support the technologies driving the Museum’s website and ecommerce solutions.
Collaborates with cross-functional teams to support strategic initiatives, representing the capabilities and potential for leveraging new and existing technologies for business initiatives.
Works with business users to analyze business processes and systems and recommends improvements.
Provides advanced query-writing, data imports and exports, report creation, testing and quality assurance on disparate database systems.
Provides day-to-day technical support, maintenance, training, and troubleshooting for museum staff working in various mission critical business systems.
Manages and supports database and system upgrades.
Manages the configuration, setup, implementation and training for new systems.
Manages and performs data cleaning and transformation for migration into new systems and data sharing between existing and new systems.

MINIMUM QUALIFICATIONS

BS degree in Computer Science, Library and Information Science, or a related discipline and 3+ years of experience in administering SQL databases. An equivalent combination of education, training, and experience is also acceptable.
Proven project manager who can work collaboratively cross-departmentally and as a part of a team.
Brings experience in organizing and defining work for complex or ambiguous situations.
Uses sound business judgement, change management and process improvement skills.
Working knowledge of Microsoft SQL, MySQL, SSRS and other database related software.
Working knowledge of web technologies, such as web servers (IIS, Apache), HTML, and RESTful APIs.
Possesses excellent written and oral communication skills.
Ability to use logic and analysis to solve computer and systems problems.
Experience and ability to maintain confidentiality within and outside the museum.
Ability to learn, install, and support new application software.