As an online business manager, you must have probably heard of a CRM software system. If you don’t have one right now, then you probably must have thought that it was an unnecessary expense. Many small and medium-sized eCommerce businesses now rely on a CRM system that helps them attract customers, qualify leads, create targeted campaigns, manage customer data, and so much more. The owners of these online businesses don’t necessarily have a background or specialty in tech because the best CRMs in the market have an intuitive interface. Hence, this enables users to take advantage of the application’s numerous functionalities without prior training.

Speaking about functionalities, our eCommerce CRM is designed and developed to help online store owners grow their business. In fact, our CRM application is so effective that it gives a great return on investment. With an eCommerce CRM frim Hykez, your support or sales team can immediately pull out all available data that you have on the customer including web pages visited, previous purchases, shipping details, and other relevant information. Having instant access to these details will definitely help your team to quickly address any issue presented by the customer.


After login into the Admin:

Modules:

  • Manage Orders
  1. View All Orders in list format
  2. Actions [View Order with respect to order id]
  3. View Only Confirm Order
  4. Actions [View Order with respect to order id]
  5. View Only Pending Order
  6. Actions [View Order with respect to order id]
  7. View Only Cancelled Order
  8. Actions [View Order with respect to order id]
  • Manage Products
  1. Add Products
  2. View All Products in list format
  3. Actions [Featured / Unfeatured / Edit / Delete]
  • Manage Category
  • Category
  1. View All Category
  2. Action [Edit Category]
  3. Enable / Disable feature of Category Icon
  4. Add Category
  • Sub Category
  1. View All Sub-category
  2. Action [Edit Sub-Category]
  3. Add Sub-Category
  • Child Category
  1. View All Child Category
  2. Action [Edit Child Category]
  3. Add New Child Category
  • Payment Method
  1. View All Payment Acceptance Gateway
  2. Update conversion rate, change interest percentage proportion etc.

 

  • Manage Advertisement
  1. Add New Advertisement to be displayed in the website
  2. Add Google ads
  3. View All adv. info in a list
  4. Action [Edit]
  • Manage Staff
  1. Add New Staff
  2. View All Staff Members in a listed way
  3. Action [Edit Staff]
  • Manage Subscribe
  1. View All newsletter subscription List
  2. Action [Delete]
  • Manage User
  1. View All Registered User in a list.
  2. Action [Delete]
  • Basic Settings
  • Basic Setup
  1. Add Basic Setup for the website
  • Email Template
  1. Configure email template for the website.
  • Google Analytics
  1. Add Google Analytics for the SEO of website
  • Live Chat
  1. Configure Live Chat support for the website
  • Web Control
  1. Update Logo and Favicon for the application
  2. You can manage footer of the application.
  3. You can manage special features providing through your application
  4. You can make the slider according to your own choice which you want to display in your application.
  5. You can add / update / delete social media links on your business to promote.
  6. You can make the menu dynamic for your website and in a sorting order.
  7. You can add the content related with your business, business policy, terms & conditions and other added pages.
  • Testimonials
  1. Add Testimonials given by the customer or any other persons
  2. View all the testimonials in a listed format
  3. Action [Edit / Delete]
  • Partner
  1. Add company name as partner which are enlisted in your website
  2. View those names in a list.
  3. Action [Edit / Delete]

URLhttps://hykez.com/crm/ecoms/

Admin login URLhttps://hykez.com/crm/ecoms/admin

User ID : admin@hykez.com

Password : hykez@123

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